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Article: Shipping Policy

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Shipping Policy

We make every effort to ensure your order reaches you quickly and safely.

Order Processing Times

After placing an order, we generally require 1–3 business days for processing, packaging, and preparing the order for shipment.

Delivery Time

The estimated delivery time to Israel is:

7–14 business days

In some cases, due to heavy loads with shipping companies, customs delays, holidays, or circumstances beyond our control, delivery time may be extended.

Please note that business days do not include Fridays, Saturdays, and holidays.

Order Tracking

Once the order has been shipped, the tracking number will be sent to the email address provided at the time of placing the order, if the shipping service includes a tracking option.

It may take a few days for the tracking information to update in the shipping system.

Shipping Address

It is the customer's responsibility to ensure that the shipping details provided when placing the order are correct and complete.

If an incorrect address was provided and the package has already been shipped, it may not be possible to change the shipping address.

Shipping Delays

MonteveRoo is not responsible for delays caused by factors beyond our control, including delays by shipping companies, customs, weather, strikes, heavy loads during holiday periods, or unusual events.

We will, of course, do our best to assist and check the shipping status in case of delay.

Unreceived Package

If the estimated delivery time has passed and the order has not yet been received, please contact us using the contact details provided on the website.

We will check the shipping status and help as much as possible.

Delivered Shipments

Once the shipping company marks the package as "delivered," responsibility for the package transfers to the customer. In cases where the package is marked as delivered but not received, please contact us promptly so we can assist in investigating the matter with the shipping company.

Shipping Costs

The shipping cost will be displayed to the customer during the purchase process, before completing the order.

We may offer free shipping or various shipping promotions depending on active promotions on the website.

Contact Us

For any questions regarding shipping or your order, please contact us via the contact details provided on the website.

We are here to help and ensure your shopping experience is as simple and convenient as possible.

Written by My Store Admin

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Refund Policy

Terms of transaction cancellation Before you cancel a transaction, we invite you to contact us. If you have decided to cancel anyway, please fill in your details in the form on the left and we will...

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The art of "MONTE VERO" lies in creating luxury apparel that combines elegant design with perfect comfort

This is the moment to fall in love all over again…

It's time to fall in love with comfort all over again.
Luxurious pajamas with a clean European design, created to make you feel perfect every moment you're at home.

2026 Bathrobe Collection

A soft and pleasant robe
A soft and pleasant robe Sale price399.90 ש"ח
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Fluffy pink furry robe
Fluffy pink furry robe Sale price349.90 ש"ח
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Robe number 2 different design, checkered like this
Robe number 2 different design, checkered like this Sale price349.90 ש"ח
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A simple robe in 4 colors
A simple robe in 4 colors Sale price279.90 ש"ח
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Back to the full collection

A Dream Vision That Became Reality

2003

In the beginning, our shared vision was to establish a welcoming home for luxury clothing, a place where every item would carry elegance, quality, and timeless beauty.

We started our journey in 2003 as a young brand with high aspirations to create true art.

A Dreamy Vision That Became Reality

2017

After more than a decade of dedicated work and continuous creation, "MONTE VERO" has established itself as a leading luxury brand, renowned for the exceptional quality of its products and professional and prompt customer service.

A Dream Vision That Became Reality

2025

We are proud to be your welcoming home,
sincerely listening to the feedback you provide us
and constantly improving.

Inspiration and love for tranquility

Luxury pajamas that envelop you in comfort, elegance, and a scent of tranquility – because we are here to give you a perfect comfort experience every day.

Fast deliveries throughout the country!

"From the moment you order – we're on our way to you."

Professional Customer Service

We are here to provide you with the best service possible

Secure payment

Our website uses advanced security protocols to protect your personal information and payment details.