Privacy Policy

Last Updated: August 12, 2026

This Privacy Policy explains how KARMAN - FZCO (“KARMAN”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit or make a purchase through our online store, including Montevero.

KARMAN - FZCO is a Freezone Company established in Dubai, United Arab Emirates, and operates an e-commerce business.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

* Full name

* Email address

* Phone number

* Billing and shipping address

* Payment and transaction information

* Order details and purchase history

* IP address

* Browser and device information

* Information provided when contacting customer support

We collect only information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

* Process and fulfill your orders

* Process payments

* Arrange delivery of your purchases

* Send order confirmations and shipping updates

* Provide customer support

* Respond to inquiries and requests

* Prevent fraud and unauthorized transactions

* Improve our website, products, and services

* Analyze website usage and performance

* Comply with applicable laws and regulations

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We do not intentionally store your complete credit or debit card information on our own servers. Payment information is processed by the applicable payment provider according to its privacy and security practices.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

* Keep the website functioning properly

* Remember customer preferences

* Understand how visitors use our website

* Measure advertising performance

* Improve our products and services

* Provide relevant advertising where applicable

Third-party providers, such as analytics, advertising, payment, and e-commerce service providers, may also use such technologies in connection with our website.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. Sharing Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

* Payment processors

* Shipping and delivery companies

* E-commerce and website service providers

* Analytics providers

* Advertising and marketing providers

* Customer support providers

* Technology and hosting providers

* Government authorities or law enforcement where required by applicable law

We do not sell your personal information.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business records, comply with applicable legal requirements, resolve disputes, prevent fraud, and enforce our agreements.

When information is no longer required, we may delete or anonymize it where appropriate.

8. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

* Request access to personal information we hold about you

* Request correction of inaccurate information

* Request deletion of personal information where legally permitted

* Object to or request restriction of certain processing

* Withdraw consent where processing is based on consent

* Request information about how your personal information is processed

To make a privacy-related request, please contact us using the contact information below.

9. International Data Transfers

Some of our service providers may be located outside the United Arab Emirates. As a result, personal information may be transferred to or processed in other countries when necessary to provide our services.

Where required by applicable law, we will take appropriate measures in relation to international transfers of personal information.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

KARMAN - FZCO is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

11. Children’s Privacy

Our website is not intended for individuals who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children for purposes prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

KARMAN - FZCO

Trading Name: Montevero

Email: luisjentino@gmail.com

Phone: +971 52 486 7277

Location: Dubai, United Arab Emirates

We will make reasonable efforts to respond to privacy-related inquiries as soon as possible.